FAQ

Ordering

  • I want to cancel my online order, is this possible?

    It is not possible to cancel an online order once you have completed the ordering procedure. However, you can always contact our customer service department via contact_us@riviera-maison.com or by telephone on +31 (0)20-2723199.

  • I want to add some extra products to my order placed earlier, is that possible?

    No, unfortunately it is not possible to add products to your order once you have completed the ordering procedure.

  • Does a minimum spend apply?

    No, no minimum spend applies.

  • What is Check & Reserve?

    With Check & Reserve you can reserve a product online. Once you have received a reservation confirmation by e-mail, you can collect and pay for your order in the shop. (This option is currently not available.)