Rivièra Maison's Cookie Statement


1. What is a cookie?
A cookie is a very small text file that upon a visit to a webpage is saved on the user device , such as a computer, tablet, smartphone or smartwatch. Where we subsequently refer to "cookies", we also mean other comparable identifiers.

Cookies enable web browser recognition. This is very handy as it means you do not need to keep inputting your details, indicating your preferences, or changing your settings . It also helps us enhance the functionality of our website, and provides us with insight into visitor behaviour on our website. Moreover, other parties obtain insight into your surfing behaviour. This enables them to display personalised adverts across several websites, whilst omitting non-relevant ones.  

Good to know: cookies do not impact security on your computer.


2. What are cookies used for?
We differentiate between different types of cookies:

  • Functional cookies

These are necessary for optimum website functionality. For example, they recall the products you have in your shopping basket. Your consent is not required for functional cookies.

 

Cookie name

Purpose

Properties

CACHED_FRONT_FORM_KEY

To assist correct form filling.

The cookie comes from Rivièra Maison and is deleted after your session.

CATEGORY_INFO

 

Information saving on the category page, to help the page load more quickly.

The cookie comes from Rivièra Maison and is deleted after your session.

frontend

 

Identification of a user session.

The cookie comes from Rivièra Maison and is deleted after your session.

frontend_cid

 

Identification of a user session.

The cookie comes from Rivièra Maison and is deleted after your session.

LAST_CATEGORY

Recall of the most recently visited category.

The cookie comes from Rivièra Maison and is deleted after your session.

ai_user

Collation of information about statistical use and telemetry.

This cookie comes from Microsoft Application Insights and is deleted after one year.

ai_session

Collation of information about statistical use and telemetry.

This cookie comes from Microsoft Application Insights and is deleted after one year.

AI_buffer

Collation of information about statistical use and telemetry.

This cookie comes from Microsoft Application Insights and is deleted after one year.

AI_sentBuffer

Collation of information about statistical use and telemetry.

This cookie comes from Microsoft Application Insights and is deleted after one year.

 

  • Analytical cookies

We use these to analyse how our website is being used, for example, how often it is visited, which page of our website you see first, the most frequently visited pages. We use this information to improve your visit to our website as best we can. Our statistics and other reports cannot be traced to individuals. Your consent is not required for analytical cookies.

 

Cookie name

Purpose

Properties  

_dc_gtm_UA-#

Loading the Google Analytics script tag in Google Tag Manager.

The cookie comes from Rivièra Maison and is deleted after your session.

_ga

 

Viewing visitor use of our website to help make improvements.  

The cookie comes from Rivièra Maison and is deleted after two years.

_gat

 

Speeding up the number of requests from Google Analytics.

The cookie comes from Rivièra Maison and is deleted after your session.

_gid

 

Viewing visitor behaviour on our website to help make improvements.  

The cookie comes from Rivièra Maison and is deleted after your session.

ads/user-lists/#

To clarify the device use of visitor behaviour.  

The cookie comes from Google Analytics and is deleted after your session.

collect

To clarify the device use of visitor behaviour.

The cookie comes from Google Analytics and is deleted after your session.

 

  • Social Media cookies

We use social media buttons on the website, with a link to our own social media platforms. To ensure optimum functionality of these buttons, we use the following social media cookies. We require your consent to use these cookies. Other social media platforms can recognise you via these cookies, the moment you wish to share something about our site. 

For further information about the cookies these social media platforms place, and the data they subsequently collate, we refer you to the cookie statements on their individual websites. Please be aware these statements may be regularly updated. This lies beyond Rivièra Maison's sphere of influence . We are active on the following social media platforms: Facebook, Twitter, Pinterest, Instagram and YouTube.

 

  • Targeting cookies

These are cookies that can track your surfing behaviour on our website, as well as others websites . This enables us, and third party advertisers, to display personalised ads and customised content online, based on your surfing behaviour. We request your consent before placing these cookies.

Targeting cookies are mostly placed by parties other than the hosting site where the advert is to be found.

 

Cookie name

Purpose

Properties

ads/ga-audiences

Renewing visitor interest in our products on different websites. 

The cookie comes from Google and is deleted after your session.

fr

Displaying product ads on Facebook.

The cookie comes from Facebook and is deleted after 3 months.

tr

Displaying product ads on Facebook.

The cookie comes from Facebook and is deleted after 3 months.

MUID

Viewing visitor behaviour from Microsoft domains.

The cookie comes from Bing and is deleted after one year.

MUIDB

Viewing visitor behaviour from Microsoft domains.

The cookie comes from Bing and is deleted after one year.

test_cookie

Anonymous conversion measurement to pay advertisement partner for adverts.

The cookie comes from DoubleClick and is deleted after two years .

_uetsid

Measurement of visitor interactions for advert optimisation.

The cookie comes from Bing and is deleted after your session.

  

  • Customer Services cookies

You can chat with us via our Customer Services, when we can quickly and easily retrieve your customer details. 

 

Cookie name

Provider

Duration

rbn_cart

Tracks which products

have been added to the shopping cart by the chat user.

The cookie comes from RobinHQ and is deleted after your session.

rbn_cnv

Each chat session is given its own code to ensure that the

messages end up in the right

conversations.

The cookie comes from RobinHQ and is deleted after your session.

rbn_sessionStart

Supplements customer data through

CustomerSessionDetails.

The cookie comes from RobinHQ and is deleted after your session.

rbn_sessionstarted

When starting a chat session, this

session can be tracked (anonymously) by Application Insights.

The cookie comes from RobinHQ and is deleted after your session.

rbn_st

Checks if you are a new visitor so that the pro-active chattemplate is shown.

The cookie comes from RobinHQ and is deleted after your session.

rbn_tabanimated

Specifies whether animations should be displayed in chat mode.

The cookie comes from RobinHQ and is deleted after your session.

rbn_widgetposition

Determines the position of the chat feature.

The cookie comes from RobinHQ and is deleted after your session.

 

 

3. Is it possible to disable cookies?
Yes. You can always disable the cookies yourself, or remove them from your device. How you do so depends on the type of internet browser and device. Deleting cookies that may impact website functionality, and some services may no longer be accessible.

 

4. Might this cookie statement change from time to time?

We may have to update this information now and again, to reflect changes to our website or regulations pertaining to cookies, for example. We are always permitted to change the content of the statements and the cookies included in the lists, in advance and without prior notice. Please consult this webpage for the most up-to-date version. Should any changes be made to this statement, the date at the bottom will inform you of its most recent amendment.

If we wish to use cookies you have already consented to for a different purpose, we will ask your permission first .

If you still have any questions and/or comments, please contact our Customer Services.

Last date of amendment: 22 May 2018